Privacy Policy |Schaafsma Heating & Cooling
Priority Service
Heating and cooling emergencies happen when you least expect them. Contact the professionals at Schaafsma Heating & Cooling to assess and fix the situation you're dealing with. We have the necessary skills and tools to fix your system so you can safely use it once again. Call the Schaafsma team at 616-458-7304 to get emergency HVAC services in Grand Rapids or the surrounding areas.

Privacy Policy

Your privacy is important to us, and this policy will inform you of the information that Schaafsma may collect from you, how it is used, and/or disclosed. By using our Website, www.schaafsma.com, you are acknowledging and accepting the practices and information described in this policy and on our Website.

Collecting Personal Information

When you visit our Website, we may collect personal and non-personal information such as: domain name, IP Address, type of Internet browser used, operating system, what brought you to our Website, which pages you visited, and the length of time you were on each page. We work with third parties, using cookies and other similar identifiers, to collect user data on our Website and elsewhere on the Internet for the purposes of tracking and advertising. Additionally, any information you willingly submit to us via our Website or otherwise will be collected. We may use this information to contact you in the future regarding specials, new products, services, or changes to this privacy policy.

Using Information

We may use the information we have collected primarily for our own internal purposes, including improving our products, services, Website, advertising, remarketing efforts, etc. However, we may also use your collected information to contact you to respond to inquiries or provide information about our services.

Protecting Information

Schaafsma generally follows accepted industry standards when it comes to protecting the information you submit to us and that we gather, both during transmission and once we receive it. We use appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our site.

Web Browser Cookies

We may use “cookies” to enhance your experience on our Website. A cookie is a piece of data placed on your hard drive for record-keeping purposes by your web browser that may sometimes track information about you. You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, note that some parts of the Site may not function properly. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Sharing Information

We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers. We may also disclose your customer information with third parties in order to perform services on our behalf, and we will obtain consent for such sharing where it is legally required.

We will disclose personal information and/or an IP Address when required by law or in good-faith belief that such an action is necessary to: cooperate with an investigation of purported unlawful activity, protect the rights or property of our Website and related properties, or identify persons who may be violating the law, the rights of third parties, or otherwise misusing our Website or its related properties.

Please keep in mind that if you voluntarily submit your information in a public forum on our related to our Website—such as a comment section, discussion board, etc.—it may be collected and used by others, and we have no control of how third parties may use your publically accessible information.

Third-Party Websites

Schaafsma’s Website may contain links to third-party websites, including links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

SMS Privacy Policy

Schaafsma Heating & Cooling may disclose Personal Data and other information as follows:

Third Parties that Help Provide the Messaging Service: We will not share your opt-in to an SMS short code campaign with a third party for purposes unrelated to supporting you in connection with that campaign. We may share your Personal Data with third parties that help us provide the messaging service, including, but not limited to, platform providers, phone companies, and other vendors who assist us in the delivery of text messages.

Additional Disclosures: Affiliates: We may disclose the Personal Data to our affiliates or subsidiaries; however, if we do so, their use and disclosure of your Personal Data will be subject to this Policy. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Privacy Policy Changes

Schaafsma may make changes to this privacy policy at our discretion. When we do, we will revise the updated date at the bottom of this page. We encourage you to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. By using our Website, you acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your Consent

By using this site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

If you would like to opt out of our tracking, you may do so here:

http://www.aboutads.info/choices/

http://www.networkadvertising.org/choices/

If you have questions about our privacy policy, please contact us.

Last updated: 09-02-2023

What To Expect

Discover The Schaafsma Difference

Providing Expert Service Since 1905

For over a century, Schaafsma has provided high-quality service, products, and results to the residents of Greater Grand Rapids.

XOI Visual Technology

XOI Visual Intelligence promotes trust and transparency, keeps customers informed, and helps make decisions for homes to stay comfortable.

NATE-Certified Technicians

Schaafsma’s NATE-certified technicians have the expertise and training to deliver the highest quality services every time.

100% Satisfaction Guarantee

Our team is dedicated to ensuring the highest customer satisfaction with every service we perform, so we offer a 100% satisfaction guarantee.

Whole-House Approach

We believe that all people deserve a healthy, comfortable, and safe home, so we take the whole-house approach, reinforcing energy efficiency within your house.

A+ BBB rating

Schaafsma Heating & Cooling has held an A+ BBB rating since 1980, maintaining a relationship of trust between our team and customers.

Providing Expert Service Since 1905

For over a century, Schaafsma has provided high-quality service, products, and results to the residents of Greater Grand Rapids.

XOI Visual Technology

XOI Visual Intelligence promotes trust and transparency, keeps customers informed, and helps make decisions for homes to stay comfortable.

NATE-Certified Technicians

Schaafsma’s NATE-certified technicians have the expertise and training to deliver the highest quality services every time.

100% Satisfaction Guarantee

Our team is dedicated to ensuring the highest customer satisfaction with every service we perform, so we offer a 100% satisfaction guarantee.

Whole-House Approach

We believe that all people deserve a healthy, comfortable, and safe home, so we take the whole-house approach, reinforcing energy efficiency within your house.

A+ BBB rating

Schaafsma Heating & Cooling has held an A+ BBB rating since 1980, maintaining a relationship of trust between our team and customers.

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Our Reviews

See What Your Neighbors Are Saying

I really recommend them for all your HVAC needs. They installed my central air and furnace system in such a timely manner. Their staff are very knowledgeable, work hard and efficiently get the job done. Everyone is very friendly and helpful. I am very happy with…

Janene F.

Janene F.

I had a routine furnace inspection after a clogged duct left some water in my furnace. The company reps were professional, helpful, and best of all, honest. They didn't try to upsell me on any BS or claim I needed products or services that I didn't.…

Daniel L.

Daniel L.

I had Schaafsma install a new AC and later had them out for a safety inspection for rental certification. They were incredibly prompt, professional, thorough. 10/10 will use for any future needs.

Jenna M.

Jenna M.

We had an excellent experience with the crew that replaced our furnace, AC, water heater and thermostat. Very nice people to deal with and they did an outstanding job explaining the new equipment and cleaned up very nicely. Recommend - absolutely.

Snady H.

Snady H.

Had an emergency gas leak and DTE came out to see the issue but only temporarily solved issue. Called Schaafsma and they immediately sent out a crew to help out. Brian and Andrew were polite and strait forward with the cost and the replacement parts and…

Shane H.

Shane H.